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Job Details

Manager, Lab Operations - Full Time - Bremerton

   Employer Information
Employer Name:   Catholic Health Initiatives
   Job Information
Last Updated On:   8/31/2017
Job Title: 
Manager, Lab Operations - Full Time - Bremerton
Job Category:   Clinical:Lab/MT/MLT/Phlebotomy
Location:   Bremerton
Washington
 
Job Description:   **Manager, Lab Operations - Full Time - Bremerton** **Description** Harrison Medical Center has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country. Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team! **JOB SUMMARY** This job is responsible for the overall operation of the laboratory including technical workflow, campus patient service centers, and off-site locations. You will determine staffing needs and ensure training programs are comprehensive and complete with expected competency outcomes, and acting as a resource person for the laboratory staff by providing adequate training, continuing education updates and self-enhancement opportunities. As a manager you will also be responsible for staff interviews, selection, performance evaluation, growth planning, and discipline to include terminations. **ESSENTIAL DUTIES:** Operations: Manages and evaluates the operations, programs and resources of the assigned clinical area/facility to assure the safe and appropriate delivery of diagnostic and/or therapeutic patient care, achievement of clinical core measurement scores, and to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, collective bargaining agreements, internal policies/standards/procedures and applicable regulatory requirements; participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served; ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines; produces and presents reports on key performance indicators and other significant benchmarking metrics; collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity. Staff Management and Development: Plans, manages and evaluates the work of clinical staff providing laboratory testing services in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards, assesses clinical competency and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority. Performance/Quality Improvement: Works with management team to ensure the application of consistent practices relating to internal operations, patient care, quality of human resources activities and FHS standards; assesses the strengths/weaknesses of the assigned clinical area/facility to identify opportunities and provide recommendations to Director for new quality/performance improvement initiatives; implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives. Procedures Development/Implementation: Recommends, implements and evaluates new/revised procedures, guidelines, training materials and/or general communications in support of assigned clinical area/facility to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; reviews training materials prior to assimilation into training curricula; ensures that all clinical and related support activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately, and monitors compliance with all regulatory requirements. Regulatory Compliance: Ensures that all aspects of clinical operations are conducted and documented in compliance with relevant internal policies, standards and procedures and applicable regulatory requirements; assesses, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care delivery; ensures that internal controls are sufficient to provide for accurate, complete and compliant programs and processes; identifies need for changes in standards, programs and services, and develops recommendations for consideration by the Director. Keeps abreast of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality. Short- and Long-Term Planning: Participates, as a key member of the management team for the assigned clinical function, in the development of strategies, initiatives and programs addressing matters such as: provision of new services, standardization of procedures across the organization, increasing market share, maximizing resources, cross-selling services, improving cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence. Budget Administration: Identifies resources needed to accomplish the performance objectives of the assigned clinical area/facility and participates in the development of the annual operating/capital budget for the overall clinical function; exercises effective cost control by monitoring and adjusting expenses as needed to stay within budget; approves expenditures within defined scope of responsibility; identifies negative variances and develops action plans to document, address and effectively resolve in a timely manner; produces complete and accurate financial, budget, activity and productivity information, including variance reports, financial projections and other statistical reports; keeps Director apprised of all issues with potential for budgetary impact. Business Development/Marketing: Plans and leads efforts to increase referral base and expand market share in the assigned region; proactively identifies the most promising opportunities for increasing market share; pursues meetings with physicians or other referral resources to explain and promote FHS culture, goals, resources and services; keeps abreast of FHS and competitor trends relative to applicable clinical programs, services and volume; participates in community awareness activities to promote clinical programs/services. **Qualifications** **Education/Work Experience Requirements** + Bachelor’s degree in an approved Medical Technology program with completion of a one (1) year internship in a Clinical laboratory setting, or a Bachelor’s degree in a related science field with two (2) years’ experience in a Clinical Laboratory setting that would demonstrate attainment of the requisite job knowledge/abilities, or equivalent college level courses and experience. + Requires a minimum of six years in a Clinical Laboratory setting that would demonstrate attainment of the requisite job knowledge/abilities, including 1-2 years in a supervisory or management capacity. **Job** Management **Primary Location** WASHINGTON-BREMERTON-HARRISON MEDICAL CENTER **Daily Schedule** Monday-Friday **Scheduled Hours per 2-week Pay Period** 80 **Weekends Required** Occasional **Req ID:** 2017-R0126451
Job Features:   

Catholic Health Initiatives (CHI) is a national nonprofit health system with headquarters in Englewood, Colorado. The faith-based system operates in 17 states and includes 78 hospitals; 40 long-term care, assisted- and residential-living facilities; two community health-services organizations; two accredited nursing colleges; and home health agencies.

With total annual revenues of more than $10.7 billion and approximately 83,000 employees, CHI ranks as the nation’s second-largest faith-based health system. In fiscal year 2012, CHI provided more than $715 million in charity care and community benefit, including services for the poor, free clinics, education and research.

Catholic Health Initiatives is committed to:
  • Creating new ministries that build healthy communities
  • Reaching new milestones in clinical quality and compassionate care
  • Implementing an agenda of social justice
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